FAQ
We’ve compiled a list of frequently asked questions about “Sushi and Tempura Toroichi, Okachimachi Main Store.” If you have any questions, please feel free to contact us.
📅 About Reservations
Q. Can I make a reservation? Can I come in without a reservation or on the same day?
You can make a reservation or just drop by on the day of your visit. Also, if we have available seating, you’re welcome to come in without a reservation.
Q. Are there certain times of day or days of the week when it tends to get crowded, or times when it’s relatively quiet? Please also let me know the approximate wait times.
Fridays tend to be the busiest days, and it gets particularly crowded between 7:00 p.m. and 9:00 p.m. The estimated wait time is about 10 to 20 minutes. It’s usually relatively quiet between 5:00 p.m. and 7:00 p.m., so service is smooth during those hours.
Q. How can I make a reservation? (By phone, online, through a booking site, in-store, etc.)
We accept reservations by phone, online, or through various booking sites.
Q. Can I specify the type of seating (counter, table, private room, tatami room, etc.) when making a reservation?
You may choose between table seating and counter seating. If you would like a private room, tatami-mat seating, or to reserve the entire venue, please contact the restaurant directly.
Q. How many days in advance do I need to make a reservation for a banquet? Can I make a reservation on the same day or at the last minute?
We recommend making your reservation well in advance to ensure availability. We may be able to accommodate same-day or last-minute requests depending on availability, so please contact the store directly for more details.
Q. Can I make a reservation through channels other than by phone (such as online, by email, or through international booking sites)? Can I make a reservation from overseas?
If you're booking from overseas, you can do so online. You can make a reservation via Google Maps.
🏮 About the Restaurant and Seating
Q. If the restaurant is crowded, is there a time limit on how long I can stay?
If the restaurant is crowded, we may limit your seating time to two hours. We appreciate your understanding.
Q. Please tell me the number of seats and the types of seating available (counter seats, table seats, private rooms, etc.).
We offer counter seating where you can dine comfortably even if you're alone, table seating ideal for groups of 3 to 4, a tatami room with a sunken hearth perfect for large banquets, and a fully private room that accommodates up to 30 guests, ideal for business entertaining and dinner parties.
Q. What is the atmosphere like inside the store?
The restaurant has a lively atmosphere. For those who prefer a more relaxed setting for conversation, we also offer tatami rooms and completely private rooms.
Q. Is smoking prohibited in all areas of the restaurant?
Smoking is prohibited in all areas of the restaurant. We have ashtrays at the entrance and a smoking room on the second floor.
Q. Do you accommodate large banquets or private events? What is the maximum capacity?
We offer private events. We can accommodate groups of 20 to 50 people.
Q. Can we use it even with a small group?
We welcome small groups. We also have counter seating that’s perfect for solo diners.
Q. Is it easy to come in even if I'm drinking alone or just want a quick drink?
Yes, we have many guests who visit on their own. We also have counter seating that’s perfect for solo diners.
Q. Is this a good option for groups, such as get-togethers with friends or company gatherings?
Yes, we offer table seating, tatami rooms, and completely private rooms—all ideal for groups—so you can enjoy your visit with us for a variety of occasions.
Q. Is it a good place to go even if you just want to have a drink during the day?
Yes, we're open from 11:00 a.m., so you're more than welcome to come in for a midday drink.
💳 Payment and Tax-Free Purchases
Q. Can I use credit cards, cards issued overseas, or QR code payments (such as Alipay and WeChat Pay)? Do I need to bring cash?
We accept VISA, Mastercard, JCB, American Express, Diners Club, and UnionPay credit cards. Please note that international QR code payments are currently unavailable.
Q. Do you offer tax-free shopping?
We do not offer tax-free shopping.
🌏 Multilingual Support and Dietary Restrictions
Q. Do the staff speak English or other foreign languages?
We can accommodate your request, but our availability varies.
Q. Do you have a multilingual menu (English, Chinese, Korean, etc.)? Does it include photos?
We offer multilingual menus. The menus include photos.
Q. Can you accommodate dietary restrictions (Halal, vegan, vegetarian, or religious dietary restrictions)?
This feature is not supported.
Please feel free to contact us with any other questions or to make a reservation.
Hours: 11:00 a.m. to 6:00 a.m. the next day (Last Order: 5:30 a.m.)